How to enroll
Residents and small businesses who are eligible may enroll in the municipal aggregation program by contacting Dynegy. You will need to provide the account holder name, address and account number.
Call us Monday – Friday 7 a.m. – 7 p.m. CST
Or email us anytime at DESCustCare@vistraenergy.com
Upon successful enrollment, you will receive a letter from your utility confirming Dynegy as your electric supplier along with the effective date. The new rate will appear on your utility invoice in the month following the effective date of the switch.
Customers new to the program will be subject to the same terms and conditions initially agreed upon by Dynegy and your community. The pricing in Section 3 of the Terms and Conditions on your community's page will be applicable to all eligible customers throughout the existing term of the program..
Residents new to the community
Residents and small businesses that are new to the community may enroll in the program by contacting Customer Care. You will need to provide account holder name, address and account number.
Enrolling after the initial enrollment period
Customers who opted out of the program during the initial enrollment period may return to the program by contacting Customer Care. You will need to provide account holder name, address and account number.
Customers who are being served by another retail electric supplier and wish to participate may enroll in the program by contacting Customer Care. Make sure to check your term and early termination provisions of your contract. You will need to provide account holder name, address and account number.
If you move within the boundaries of your municipality, Dynegy can continue to supply your electricity. You will need to notify Customer Care of your address, new account number and move in date in order to receive the same lower rate at your new home.
Still have questions?
Review our complete list of Municipal Aggregation frequently asked questions or contact a member of our Customer Care team.